Welcome to SilkyKraftz. By accessing or using our website (silkykraftz.com), you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1. About Us
SilkyKraftz is operated from Kolkata, West Bengal, India, specializing in handcrafted Indian leather goods, Kantha stitch products, and batik apparel, produced by artisans at our unit in Shantiniketan.
2. Use of Website
By using this site, you confirm that you are at least 18 years old, or are using the site under the supervision of a parent or guardian. You agree not to misuse the site, interfere with its functioning, or use it for any unlawful purpose.
3. Products and Pricing
All prices listed are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change product prices at any time without prior notice. Since our products are handcrafted, minor variations in colour, texture, size, or finish may occur between the product image and the item received. This is a natural characteristic of handmade goods and not considered a defect.
4. Order Acceptance
Placing an order on our website constitutes an offer to purchase. Product availability is subject to change without notice. If we cancel an order after payment has been made, a full refund will be processed.
5. Payments
We accept payments via credit/debit cards, UPI, net banking, and Cash on Delivery (COD) on eligible orders, as detailed in our Shipping Policy. All transactions are processed securely.
6. Shipping and Returns
Please refer to our Shipping Policy and Returns & Exchanges pages for detailed information on delivery timelines, costs, and our return/refund process.
7. Intellectual Property
All content on this website, including images, product designs, logos, and text, is the property of SilkyKraftz and is protected by applicable intellectual property laws. No content may be reproduced, copied, or used without our prior written consent.
8. Limitation of Liability
SilkyKraftz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the extent permitted by law. Our liability in any case shall not exceed the value of the order placed.
9. Changes to These Terms
We may update these Terms and Conditions from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
10. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.
11. Contact Us
For any questions regarding these Terms and Conditions, please contact us at inquiry@silkykraftz.com or +919477249511.