Where do you ship?
We ship PAN India, with standard shipping via Delhivery. We also ship internationally — for international orders, please contact us at inquiry@silkykraftz.com or WhatsApp us at +919477249511, and we’ll assist you with shipping options, costs, and delivery timelines for your location.
How long does it take to process my order?
All orders are processed and dispatched within 1 business day of order confirmation.
How long will delivery take?
For domestic (India) orders, once dispatched, delivery takes 1-5 business days, depending on your location. We partner with Delhivery for reliable, trackable shipping across India. International delivery timelines vary by destination and will be shared with you at the time of order confirmation.
How much does shipping cost?
We offer free shipping on all domestic (India) orders, with no minimum order value. International shipping costs vary by destination — please contact us for a quote.
Is Cash on Delivery (COD) available?
COD is available for domestic orders above ₹399. For domestic orders below ₹399, and for all international orders, we accept prepaid payments only (credit/debit card, UPI, net banking, or as arranged for international orders).
How do I track my order?
Once your order is dispatched, you’ll receive a tracking link via email/SMS/WhatsApp to track your shipment.
What if my order is delayed or delivery fails?
While we strive to meet stated timelines, delays may occasionally occur due to courier logistics, weather, or regional disruptions. If your order hasn’t arrived within the expected window, please reach out to us at inquiry@silkykraftz.com or WhatsApp us at +919477249511, and we’ll help track it down.