Returns and Exchange

Returns is a scheme provided by SilkyKraftz directly and under this policy the terms and options of exchange, replacement and/ or refund is offered by us to you.

Part 1 – Category, Return Window and Actions possible

Part 2 – Returns Pick-Up and Processing

During pick-up, your product will be checked for the following conditions:

For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the seller.

Part 3 – General Rules for a successful Return

In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.

Please contact our customer service at 9477249511 for easy and smooth return.